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3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
Telefonica Tech UK is an IT Solutions firm with a number of offices and Data Centres across England and we are currently looking for an SC Cleared IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients based in London, SW1A. Active SC Clearance is a must. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Satellite Equipment Room patching of access switches; Shared Printers (GovPrint); Audio Visual Equipment; Room Booking Tablets; Digital Signs. (The ITSM... more ->
We are recruiting someone with proven 1st line Support/Helpdesk experience for our Sheffield based client. On offer is an initial 6 month contract role (extension likely) at a daily rate up to £200 per day, the role is hybrid with 3 days per week in the office. What you will be working on: As a member of the 1st line helpdesk team, you will be contributing to the delivery of a high quality, customer focused IT department, below are some of the key tasks: Ensuring that all requests for IT support are logged in the service desk software, and that regular updates are recorded in each open... more ->
SOC Analyst Mondas Consulting Mondas are looking for an ambitious SOC Analyst to support and guide our Farnborough based Security Operations Centre (SOC). This is a fantastic opportunity for a junior level candidate looking to progress their career or an information security professional looking to work within a Security Operations Centre. About Us Our head office located in central Hampshire is the home of our SOC which is the heart and soul of our business identity as a whole. We strive for excellence and our team is full of ambitious, skilled and hard working professionals who all share... more ->
2nd Line Support Technician - IT Support Analyst Our client, a global organisation, is looking to recruit the services of an experienced IT Support Technician for an initial 6 month fixed-term contract, based in Knightsbridge, west central London. While the initial contract is 6 months, there is a possibility the role will then become permanent. The post holder will be responsible for day to day oversight and administration of our client's mulit-site IT infrastructure and the third party providers that deliver support for the physical and virtualised infrastructure. Responsibilities will... more ->
Technical Analyst - Citrix - Terraform - Azure Cloud - Birmingham/Midlands. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Experience: Citrix XenDesktop, XenApp, Azure VDA and Citrix Cloud... more ->
VDI Analyst Rate£37.33/Hr Location Shenley Wood - Milton Keynes Contract 6 months Job Description: To work within the EUT Product Team, specifically supporting the VDI team. Reporting to the Product Team lead. The primary role is to support the VDI platform and Infrastructure both in and out of working hours. This will include assisting with the solution design and execution of the delivery and testing on VDI platforms. This will be achieved by translating the Technical Architecture into a deliverable solution to meet the needs of the client. The role holder will have communication with all... more ->
Data Analyst London - Hybrid 9 months £300 - 315 per day inside IR35 My client is seeking a skilled Data Analyst to join their Change and Development Product Team responsible for analysing large data sets and determining trends to support effective root cause analysis. To be considered for this role candidates must be proficient in using Management Information tools and visualisation technologies (eg, Tableau, Power BI) and effective use of Management Information tools/visualisation technologies (eg Tableau, Power BI). Key Responsibilities: Analyse large and complex data sets to identify... more ->
Data Analyst - PowerBI/Python - Up to £300p.d. Inside IR35 An experienced Data Analyst required for an initial 6-month contract role on a hybrid basis in London. A leading higher education institution is seeking an experienced Data Analyst to support a range of projects focussing on large datasets. The right person will come from a Data Analyst background, extensive experience in PowerBI and Python, and a drive to join a fast-paced and goal orientated team. The Requirements: Previous experience in a Data Analyst role Extensive experience with PowerBI and Python Effective use of Management... more ->
Data Analyst - Hybrid Working - Inside IR35 Our client are currently looking to hire a Data Analyst to join the team on a hybrid working contract basis. This role would be Inside IR35. In this role you will analyse large data sets and determine trends to support effective root cause analysis. Key Experience: Experience of processing and analysing large, complex data sets. Effective use of Management Information tools/visualisation technologies (eg Tableau, Power BI). Experience of using coding languages (eg python) to analyse and visualise data. Duties and responsibilities Support Project... more ->
Financial Analyst is required to work for a leading financial institution in London. The Financial Analyst will have experience of dealing with key stakeholders, a basic understanding of project management methodologies and also and understanding of cyber and third party risks policies in financial services. This will suit a second jobber looking to enhance their career in policy and cyber security. The financial services consultant will possess the following criteria. Delivery focussed and able to work at pace to tight deadlines. Strong attention to detail with excellent written and verbal... more ->
E-commerce Analyst. Trowbridge, Wiltshire, circa £40k + package This is an exciting opportunity to join a multi-million-pound, rapidly growing FMCG company in their head office in Trowbridge. The company works with many clients, taking product orders through their online service. They are experiencing an innovative period of digital transformation and are welcoming applications who want to significantly contribute to long-term business success. The varied position will entail a mix of analytical, technical and commercial skills to maximise sales opportunities through the website. The role... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->
Business Analyst - Inside IR35 Contract Term: 12 Months Contracting Authority: DWP Location: Hybrid Birmingham/Manchester/Leeds/Sheffield/Newcastle/Blackpool Description: Core Purpose As a Business Analyst you will be a key part of the team in delivering change within the department. You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value. You will be experienced in a variety of business analysis tools and techniques in an Agile environment. You will be experienced in detailing... more ->
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL experience Database development and design experience Logical and analytical problem-solving skills Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML.... more ->