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1st Line Technical Support Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be... more ->
1st Line Technical Support Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues... more ->
3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
2nd/3rd Line Support Engineer, £220 per day inside IR35 3 months rolling, London Bench IT require an experienced 2nd/3rd Line Support Engineer to join a large organisation starting ASAP working onsite full time in London which is mandatory..Please note that this is working full time onsite in London (Victoria)* The successful candidate should have the skills and experience included below: Proven experience working as a 2nd/3rd Line Support Engineer Microsoft M365 (Exchange Online, OneDrive, Teams) Microsoft Azure (PaaS, IaaS, Storage, Recovery, Administration etc.), Microsoft Windows Server... more ->
Our public sector client is looking to recruit an Infrastructure/Operations Support Engineer 6 to 9 month contract - Hybrid working Manchester Rate - IRO 465pd Inside IR35 Essential skills: Proven experience working in an Operations Team working on a range of hosting technologies such as Azure and/or Hyper V Strong experience in Microsoft technologies such as Active Directory, Group Policy, DNS, SQL server. Experience in supporting M365 services such as Exchange Online, SharePoint Online, Power Platform. Experience in supporting Windows 10 devices and applications. Experience of supporting... more ->
My client is looking for a 2nd Line IT Engineer to support with ongoing work and clearing BAU back-log. Someone with experienced supporting Audio-Visual Hardware is desirable. Role: 2nd Line IT Engineer Rate: £200+ per day inside ir35 Location: Bath (Fully onsite - 5 days per week) Duration: 3months + initially (strong potential of extension) Start: ASAP Skills: Proven experience of working in a 1st/2nd Line IT support role Active Directory/Accounts Administration/Fault Finding Supporting IT or Audio-Visual hardware, software or services Incident Management/Request Fulfilment Experience of... more ->
My Client in Preston is looking for a Junior Test Technician. If you have the following experience please apply. The role of Junior Test Technician is a component of Service and Maintenance Team and exists to service, repair and test company supplied products and services to agreed service level agreements. You will have strong attention to detail and have the ability to prioritise work to deliver in an ever changing environment. Booking in and out of repairs Testing faulty equipment prior to repair Inspection and test Basic modular repairs and component level repairs with supervision Problem... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
Location - Manchester 1 day a week/remaining days from home Duration - 6 months Rate - £450 - £500 daily (inside IR35) My client is looking for a Infrastructure/Operations Support Engineer, someone with the below skills & experience: Proven experience working in an Operations Team working on a range of hosting technologies such as Azure and/or Hyper V Strong experience in Microsoft technologies such as Active Directory, Group Policy, DNS, SQL server. Experience in supporting M365 services such as Exchange Online, SharePoint Online, Power Platform. Experience in supporting Windows 10 devices... more ->
Your new company I am delighted to be partnering with a truly innovative company who are driving new ideas and emerging tech within their sector, to improve the efficiencies and processes of their end-users within their specialist markets. This organisation is a fully remote company and they are looking for an IT Services Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses would be... more ->
JOB TITLE: SC cleared Solution Support Engineer LOCATION: Aldermaston, SALARY: £56,525 WORKING HOURS: Standard office hours 9 day working fortnight, every other Friday off Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals Purpose of the role We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application... more ->
SC cleared SAP Payroll support is required for a short term contract to cover sick leave. This role is remote with very occasional on site in Somerset which will be expensed. INSIDE IR35 and will require working via an FCSA accredited umbrella company. Essential skills and experience: 1.SAP payroll configuration for Gross payroll and Net Payroll. 2.Strong configuration and functional experience of SAP Payroll, including experience in maintaining Payroll Schemas, PCRs etc. 3.Experince on Statutory and Occupational absences. 4.Experience of Payroll processes such as BACS, HMRC RTI, PAYE etc.... more ->
We require an experience Dynamics 365 Support Analyst to support the development and administration of Dynamics 365 CRM, configuration, customisation and integration of solutions and apps with other IT systems. We are seeking a skilled Microsoft Dynamics CRM Configuration Support Administrator responsible for configuring and supporting Microsoft Dynamics CRM. This role involves customizing the CRM to meet business needs, system maintenance, and ensuring optimal performance. Key Responsibilities: Configure and customize Microsoft Dynamics CRM to meet business requirements, including entity... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
A long standing Consultancy Client is seeking a skilled Level 2 Support Engineer for a 6 month contract. Location: London and Fully onsite Length: 6 months (Possibility of extensions) Inside IR35 Key responsibilities: Providing a high level of customer service through on-site technology support in both home and office environments, over a variety of platforms (eg PC, Mac, iOS, Android, etc.) for all assigned case teams and office based staff in a fast-paced environment. Supporting the user community by providing tailored solutions for their technology while on-site in offices, at client... more ->
Service Desk Team Lead - Application Support Manager - Service Desk Manager - Application Manager - 3rd Line Support We are looking for an enthusiastic Service Desk Lead/App Support Desk Lead t/Application Support Manager/3rd Line support analyst to join our client as their first Service Desk Team Lead, to establish the function and grow the team As a leader in their field, our client prioritises excellence, creativity, and efficiency in all aspects of our work. They are seeking like minded individuals to drive success through various channels, Service/Support desk being their main priority.... more ->
Robert Half Technology are assisting the world's leading global fashion Powerhouse to recruit a 1st/2nd Line Support Engineer on a contract basis based in their London office Role the 1st/2nd Line Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system. To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent. To develop support documentation where required to improve... more ->
Robert Half is currently engaging with a property organisation that is looking to recruit a contract first line Support Engineer for an initial 12-month period with their central London office. The Contract First Line Support Engineer will be expected to complete the following: Act as the first point of technical support for end users of the company, including resolving hardware and software issues Assist with the configurations of laptop builds Provide white-glove support to VIP stakeholders Administrating and maintaining the Active Directory Environment Provide support for Office365,... more ->
Telefonica Tech UK is an IT Solutions firm with a number of offices and Data Centres across England and we are currently looking for an SC Cleared IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients based in London. Active SC Clearance is a must. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Satellite Equipment Room patching of access Switches; Shared Printers (GovPrint); Audio Visual Equipment; Room Booking Tablets; Digital Signs. (The ITSM Provider... more ->